A. Quality Policy
- Quality of food: It is a harmonious combination between fresh food and talented hands of the chef.
- The taste of the dishes is prepared in accordance with Vietnamese cuisine. It is also a harmonious combination of the taste and flavors of the three northern - central - southern regions.
- Food is skillfully processed by experienced experts to create delicious meals with nutrients and vitamins best retained in each dish.
- Our chefs have been trained basically by Saigontourist Hospitality College (Saigontourist).
B. Scientific menus
- We have extensive menus, which are changed regularly for the appetite of eaters.
- Menus are combined harmoniously and scientifically with different dishes for maximizing the absorption of essential nutrients and limiting rejection.
- Extensive menus are changed regularly with less duplication for users to be always appetite and eased boredom.
- Dishes with bold nature of Vietnam. The typical dishes of the three northern - central - southern regions for maximizing choices.
C. Professional service
- Each employee is well trained basically through training sessions to always serve customers in the best way.
- Always listening to and taking customer opinions with an inquiring mind.
- Always putting ourselves in client’s shoes to serve them.
- 100% of our employees serve customers with conscience and responsibility
D. Food safety and hygiene
- Each employee of the company has to undergo a physical examination as specified and FHS training.
- All staff of the company must take health check every 6 months and FHS training once a year.
- In addition to FHS training, our staff is regularly trained on work processes, customer service behavior to limit health risks for customers and better service.
COMMITMENTS WITH STAKEHOLDERS
CUSTOMERS |
- Maximum satisfaction of customer needs - Diversification of products and services and creating new values of the products to improve and enhance human health - Continuously improving service quality and providing goods at the best price - Compliance with the regulations, policies and rules of the host factory
|
EMPLOYEES |
Bringing employee satisfaction of a safe working environment, personal development and competitive income. |
PARTNERS |
- Cooperation and development of mutual benefits - Transparency and compliance with the laws |
THE GOVERNMENT |
- Compliance of the laws - Completion of tax obligations |
THE SOCIETY |
- Taking responsibility to the society - Sharing the value - Joining hands for community development - Protecting the living environment |